Privacy policy

Skedul believes it is essential to handle your data with care and transparency. The privacy policy outlines what data we use, what we do with it, and your rights. The cookie policy explains the cookies placed by Skedul and their implications. This privacy and cookie policy applies to all information from our (potential) customers, former customers, and visitors to our website and application that we collect, store, or use in any other way.

This privacy policy defines and informs you about how Skedul uses and protects the information you provide when using these sites:
– https://skedul.stream
– https://my.skedul.stream
– https://studio.skedul.stream

Skedul processes personal data in accordance with the European regulation 2016/679 on personal data protection (GDPR). Personal data includes any data that can identify you directly or indirectly, such as your first name, last name, email address, and IP address.

Processed Data

The personal data collected and processed automatically are listed in the table below.

When you visit one or more pages, we collect your IP address. When you contact us via the form, the provided data is transmitted to us: Name, first name, pseudonym, email address, and your message are collected.

Data Usage

Personal data is collected and processed to:
– inform you of new developments
– inform you of upcoming news
– respond to your questions
– handle cases that concern you

Data is also collected and processed anonymously:
– for statistical and qualitative purposes, to improve our services

When a link leads you to another website, online application, or social network, you should refer to that service’s data processing terms.

We use Matomo to analyze our website traffic and improve your user experience. Matomo is configured to anonymize the data collected, and no personally identifiable information is collected.

Use of Cookies

During your visit to the site, “cookies” may be stored on your device’s hard drive. A cookie is a text file placed by a website’s server in your computer or mobile device’s browser when visiting a site. Cookies cannot identify a person; they are only used to identify a device.

Each Internet browser offers its own settings for managing cookies. To change your cookie preferences, here are links to access your browser’s settings menu:

– Chrome: https://support.google.com/chrome/answer/95647?hl=en
– Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
– Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11
– Opera: http://help.opera.com/Windows/10.20/en/cookies.html
– Safari: https://support.apple.com/kb/PH21411?viewlocale=en_US&locale=en_US

For more information on cookie management tools, you can visit the CNIL’s website: https://www.cnil.fr/en/cookies-and-other-tracking-devices-the-tools-to-control-them.
The cookie retention period is 13 months.

Right of Access, Rectification, Opposition, and Deletion

You have rights regarding your personal data that we use: access, rectification, objection, and deletion. Each request will be processed within 30 days, subject to proof of identity, such as a scan of your valid ID (for email requests) or a signed photocopy of your valid ID (for postal requests).

Skedul informs you that it reserves the right, if necessary, to refuse manifestly abusive requests (e.g., due to their number, repetitive or systematic nature).
To exercise your rights, you can contact us via the contact form available here.

To assist you in this process, particularly if you wish to exercise your right to rectification for yourself or a deceased relative, you can find a sample letter provided by the CNIL to submit a written request to the postal address mentioned at the beginning of this document. Link: https://www.cnil.fr/en/sample-letters

Complaint

If you believe that Skedul is not fulfilling its obligations regarding your personal information, you have the right to file a complaint or request with the appropriate authority. In France, this is the CNIL, which you can contact online using the following link: https://www.cnil.fr/en/complaints/internet.

Changes

Please note that this privacy policy and cookie management policy may be modified or updated by Skedul at any time, particularly to comply with legal, regulatory, judicial, or technological changes. In the event of a change, the update date will be clearly indicated at the top of this policy. These changes apply to the User as soon as they are published online. Therefore, it is recommended that the User regularly consult this privacy and cookie management policy to stay informed of any changes.